1/21/2024 0 Comments Nectar customer service line![]() ![]() If you see a review of the Nectar mattress that touts the warranty as a reason to buy it without explaining the indentation coverage, you will know that the reviewer is either not an expert or is simply trying to sell you that mattress (or very likely, both).Comically & Consistently Poor No Common Sense. Also note that beyond 10 years, you'll be responsible for a $50 shipping charge each way, which will be refunded if your warranty claim is deemed valid. While we applaud Nectar for offering a lifetime warranty, given the choice we would generally prefer a 10-year warranty with a ¾” dip requirement over a lifetime warranty with a 1.5” requirement. ![]() Practically speaking, that means any softening or sagging would need to be very deep and noticeable before the warranty would offer you protection. Nectar has chosen to cover only indentations that meet or exceed 1.5”. The industry standard for foam mattresses is ¾”, while it’s typically 1” for other mattress types. ![]() As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions-the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. While Nectar’s lifetime warranty certainly appears generous, it’s important to understand how warranty claims work. Phase-change materials are designed to stay cooler longer, until your body eventually warms them.Ī Queen-size Premier Copper costs about double that of the Original Nectar. In addition, the Nectar Premier Copper has phase-change material applied to the top of the memory foam in the central third of the bed (under your hips). Copper is a proven heat conductor, so combined with the cover's polyethylene fibers, this cover should help keep you a bit cooler longer, while you fall asleep. On the cooling side, the Premier Copper has extra features, most obviously the inclusion of copper fibers in the cover. So we felt that surface firmness, but as your body warms up the memory foam, it will start to melt underneath you and let you sink down. However, at the same time, this is the firmest mattress of the three. The Premier Copper feels like a traditional, slow-responding memory foam, with lots of that slow, melting into the bed sensation and the deepest "sinkage" compared to the other two. That's both more memory foam and a different type of memory foam compared to the original and Premier mattresses. Moving up price-wise, the Nectar Premier Copper is a 14" mattress, featuring 4" of premium gel memory foam as the top comfort layer. In theory, this would allow you to feel cooler longer in bed.Ī Queen size Nectar Premier costs about $500 more than the Original mattress. Phase-change material can be described as wax beads enclosed in plastic that are cooler when you first lay down, then gradually warm to your body temperature. Additionally, the Premier features phase-change material on top of the memory foam in the central third of the mattress. The cover of the Nectar Premier mattress has twice as many polyethylene fibers, giving it a more pronounced feeling of coolness to the touch. It also has more "sink" - or deeper cushioning, meaning your heavier and pointier parts, like hips and shoulders, will sink into the mattress more deeply.Īnother big difference is cooling features. Where we rate the original as a Medium Firm, the Premier is closer to a Medium Soft. This gives it a slightly a much softer feel with slightly deeper cushioning. The Premier adds an extra inch of memory foam to the original Nectar bed, but keeps the same 3" of transition foam. See our in-depth review on the Premier when we reviewed it under the Lush name. The name is new, but the mattress itself is largely unchanged from its previous name, the Nectar Lush. The middle model in terms of price and height, the Nectar Premiere is a 13" tall bed. ![]()
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